1. 14-Day Satisfaction Guarantee
New subscribers are eligible for a full refund within the first 14 days of their initial subscription if they are not satisfied with the platform for any reason.
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Refunds
Subscription and Refund Policy
Transparency regarding payment processing, trial periods, and refund eligibility for all AEXO plans.
2. Refund Process
To request a refund, please contact us at support@aexo.online. Once approved, the refund will be processed to the original payment method within 5-10 business days.
3. Cancellation Policy
You may cancel your subscription at any time through the billing dashboard. Your access will continue until the end of the current billing cycle.
4. Prorated Refunds
Except for the initial 14-day window, we do not offer prorated refunds for mid-cycle cancellations. All fees for previous months are non-refundable.