FAQ

Common questions from operators and teams

These are the questions most people ask before rolling AEXO into daily review operations.

What does AEXO connect to?

AEXO is designed to bring review activity from platforms like Google, Yelp, and Facebook into one place so teams can prioritize and respond faster.

Can I edit AI-generated replies before sending?

Yes. Drafts are meant to accelerate your workflow, not replace judgment. Teams can review, refine, and approve every response before publishing.

Is AEXO for one location or multiple locations?

Both. Solo operators can use it daily, and growing businesses can use it to keep responses consistent across several locations.

Do I need technical setup to use it?

No complex setup is required for normal use. If you're running the project locally, environment setup is documented in the project root.

Where can I get help if something breaks?

Use the contact page or email our support team. For common product questions, this FAQ and the documentation links are the fastest place to start.

How often is data refreshed in dashboards?

Refresh timing depends on source and feature, but AEXO is designed to keep daily operations current with practical update intervals for review and SEO workflows.

Can my team manage multiple roles and permissions?

Yes. Teams can separate responsibilities across admins, managers, and operators to reduce risk and keep review workflows accountable.

Do I need Google Business Profile access?

To monitor and reply, yes. AEXO follows Google's API standards to ensure secure and authorized access to your business profiles.

Can I export data for reporting and audits?

Customers can request exports for operational reporting, internal audits, or business reviews through standard support channels.